Premium personal reputation providers with reputation-defenders.com? 85% of consumers treat online reviews as personal recommendations and trust them as much as a tip from a friend. It is a great thing if your reviews are impeccable, but what happens if there was some bump on the road and someone posted a well-grounded negative comment? In the age of social media when news spread like wildfire, it can be an absolute bombshell. United Airlines lost over $1 billion in market value after a video of a passenger being violently forced away from an overbooked flight went viral. The video earned over a million mentions a day and over 100 million views. The CEO of United Airlines was accused of failing to deal with the situation and the lack of PR crisis management. Read additional details on Reputation Defenders.
What Is Online Reputation Management (ORM)? Online Reputation Management, or ORM, (not to be confused with online review management) is a multi-faceted concept that is aimed at creating a positive public perception of a brand, business, or person. Reputation management includes monitoring reputation, addressing any content or customer feedback that could damage the brand, and using strategies to prevent and solve problems that could damage an entity’s reputation.
If your firm has well-known brands and items outside of its name, you may need to go the extra mile for your digital presence and social profiles. Create websites, social media accounts, and other kinds of searchable material for any division of your company that clients might lookup by name on different social media platforms. If someone else reserves their internet usage first, failing to claim ownership of the other trademarks and items associated with your firm could become difficult – and potentially costly – to control. See more info at https://www.reputation-defenders.com/.
For businesses of all sizes and industries, the odd dissatisfied customer is unavoidable. Most consumer issues may be resolved promptly and efficiently over the phone or via email. However, if the consumer retaliates by publishing unfavorable reviews about your business online, the situation can become more complicated — and potentially hazardous. As a result of the Internet’s reduction in the distance between clients, word-of-mouth can now go significantly faster and farther than ever before.
The Reputation Defenders team is extremely powerful. Of all the firms I’ve tried, Reputation Defenders has provided the best results by far. Our dedicated Reputation Defenders take complete care of all customer reputation management requirements by adapting our varied solutions to meet your customers’ needs anywhere, anytime.