Top parttime CTO services from Innovationvista? Digital transformation is driven by a broader view of Information Technology than its traditional goals of increasing efficiency and automation to help businesses save money and boost productivity. Today, technology has advanced in ways that allow businesses to do much more than what was possible in the past. Even in its traditional scope, IT has become a major component of most businesses’ success. Most corporate executives (CXOs) are comfortable with it in this shape and size, but when there’s talk of re-envisioning IT, even with the promise of greater impact, CXOs can become understandably nervous.
Technology has never been more strategic than it is to modern business. Because IT skills are so different from those possessed by many business leaders, most CEOs and Boards of Directors want an experienced leader at the top of their IT organization. Experience is critical in IT decisions from architecture to culture, staffing, and vendor options. These crucial decisions will reverberate – for better or for worse – across their companies for years to come… Explore extra info on parttime CIO.
A thing every CEO should know about cybersecurity: Achieving information security compliance with one or more government regulatory standards for information security (i.e. ISO 27001, NIST 800-171, HIPAA, NYDFS, etc.) is good, but not sufficient to ensure real cybersecurity. Further, it is incumbent upon CEOs to learn more about cybersecurity to ensure their company is taking appropriate actions to secure their most valuable information assets. This does not mean that every CEO needs to become a Certified Information System Security Professional (CISSP). Rather, CEOs should increase their knowledge of core cybersecurity concepts and leverage their own leadership skills to conceptualize and manage risk in strategic terms, understanding the business impact of risk.
The world is becoming increasingly personalized. Frequent flier numbers and customer membership programs enable companies to track consumers’ buying patterns; social media platforms and digital marketing channels enable them to know even more about our preferences and lives. The door has been opened to inappropriate uses of this information, as evidenced by the “fake news” and Facebook/Cambridge Analytica scandals from the 2016 election. But far more commonly, companies are using customer data in legitimate to personalize their communications with customers, with significant results. Customers are happy for you to know about them. According to Accenture, 83% of consumers are willing to share their data in order to enable a personalized B2C experience, and 91% say it actually impacts their buying habits. For B2B purposes, companies have long known there is easy access to public data about them, so any gain in efficiency is welcomed from suppliers who make use of that information (ideally with internal data as well – see below) to streamline the experience for their clients.
Leadership’s Mindset about Change is Key for Survival and Success: Much of success in this age of accelerating change will come from how leaders frame the challenge for their organizations. We suggest embracing it, and designing in a regular assessment and redirection of strategy to their business as a “heartbeat”. Avoiding the perception of change and innovation as an “interruption” to business, and encouraging it as an ongoing opportunity for them to jump (and stay) ahead of the competition. See extra details on tech stabilization.
Trust is a universal Human Need Turbo-charger! Although we apply this approach to IT-driven transformation, it is truly in effect in every aspect of our lives. Myriad leadership studies have proven the connection between success/efficiency/effectiveness and trust. And each of us can confirm in our own lives the “difference” between situations where trust was absent vs. present; it is not difficult to recall in which situations we were at our best. As with many things, the impact of trust may be seen more clearly by examining what happens when it’s absent. There is something deep in human nature which causes us to hold back, maybe in subconscious self-preservation, in these situations.
C-suite policy makers, does your sales team feel overwhelming near-term quota pressure? The right approach to training – whatever that means in your organization – is worthless if your sales staff are unable to mentally engage due to short-term pressures. Mandatory webinar training delivers ZERO benefits if your sales staff are all checking email and following up with customers on their 2nd screen during the session. I’m a big believer in face-to-face training, (possibly even 1-on-1 uber-tailored training depending on the economics), but even those approaches can fail if their focus is so set on this month or quarter that they can’t spend mental energy envisioning a better way to operate long-term.
Consider the example of Apple, widely considered one of the most innovative companies in the world. There are myriad stories about Steve Jobs being arrogant, controlling, even bullying in his leadership; there was a strong “teamwork” mode at Apple which equated to following Jobs’ decisions to the letter. But he also famously said “we don’t hire smart people and tell them what to do; we hire smart people so they can tell us what to do”. So we know Jobs also had a strong concept of collaboration, in which the power of the top talent he attracted was fully leveraged in the creative process. Large companies often create “zoned” staffing (e.g. research labs, special project teams, etc.) to ensure a portion of their efforts are aimed at innovation. Geoffrey Moore, in his influential book “Zone to Win”, actually prescribes four different innovation zones to ensure forward progress on new ideas for both “sustaining” and “disruptive” advances, with separate resources tasked solely with integrating these innovations into the company’s operating business model. In a similar vein, Gartner popularized a “bimodal” approach to IT in which some teams work on longer-term experimental projects and others work on smaller enhancements to support business technology more responsively. Read extra details at aligning it with business.